Cover photo: The Kasbah of Taourirt in the Moroccan desert town of Ouarzazate. This citadel was home to the Berber tribe of Gloui, or pashas of Marrakech, who were given power by the French during colonial rule to subdue the southern tribes. Dozens of films and shows were shot in Ouarzazate, from Lawrence of Arabia (1962) to The Last Temptation of Christ (1988) to Game of Thrones (2011). Photo by Walt Bilofsky
Want to see more than just the headlines and abstracts?
- Remembering Ron Hast
Tributes and memories of Ron continue to pour in.
- Colleague Wisdom: Alternative Choices
This month’s question: New airline security rules have changed the way we transport decedents by common carrier. What problems, if any, have you incurred, and do you have any suggestions for improvements?
- Vehicle Issues
By Douglas O. Meyer
Employees often use their own vehicles for business-related purposes, such as running death certificates. Sometimes a company vehicle isn’t available, or it is more convenient for employees to use their own cars. Most individuals’ personal auto liability insurance policies, however, exclude coverage for accidents that occur when the vehicle is used for business. What to do? Meyer discusses how to avoid this situation.
- Privileged to Serve
By Richard Callahan
The practice of funeral service is a privilege that carries with it certain responsibilities and obligations, says Callahan. Those who conduct themselves and their business as if they are exercising a privilege get to enjoy the fruits of that attitude — and those who conduct themselves otherwise do not. This month Callahan touches on this privilege to serve.
NFDA’s 2013 Convention and Expo
By Gail Rubin
The National Funeral Directors Association’s 2013 Convention and Expo drew 6,000 attendees to Austin, Texas, last October. Gail Rubin was there — and she describes some of the products and services announced at the event.
- Notable Comparisons
By Beacham McDougald
This month McDougald delves a bit into his roots, a small town in Scotland called Oban and a local business there called D&A Munn Joiners and Funeral Directors.
Looking Back as We Look Forward
By Colleen S. Thompson
Ms. Thompson, writer of the blog, A View From Under The Prep-Room Table, makes her debut this month in her article about how the funeral profession has changed over the years — but how you should be serving your families hasn’t.
Embalming Scope and Practice
Funeral director Roger Lori sent a letter to the California Cemetery & Funeral Bureau for clarification on exactly when a licensed embalmer is needed. Both his letter — and the reply from Lisa M. Moore, Chief of the Bureau — are published here.
Do You Guarantee Your Funeral Service?
Guarantees are powerful marketing tools. Reversing the risk from potential client families and placing the responsibility on your firm is one great way to build trust. But some funeral directors are hesitant to guarantee their services because they believe families will take advantage of the guarantee. This month Heppell talks about why a satisfaction guarantee is nothing but a good idea.
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|The Story Behind
Our Cover Photos
|During casual conversations
with our readers, we are occasionally asked why the scenic
covers of Mortuary Management have no relationship to funeral
service. Publisher Ron Hast explains that our covers are purposely
chosen to be supportive of the surroundings they are often
found in. “I recall visiting funeral establishment lobbies
over the years where trade magazines were visible. Covers
often carried lines about embalming and other issues that
could be disquieting to a bereaved family. We know that many
receptionists and others read trade journals during visitation
hours and covers are visible to others,” Ron says. Most
readers concur. The picturesque scenes are also representative
of the respect and enjoyment of nature by everyone at Abbott
& Hast Publications and have been the compliment of many.
Our magazines are mailed with the label on a removable
protective dust cover to allow viewing of the cover photograph
in its entirety. Select cover photographs may be purchased
by calling (800) 453-1199.